VIOSO 6
Exaplay Documentation
  • Welcome to VIOSO 6
  • Changelog and Version History
  • System Preparation
    • Operating System
      • Visual Studio Runtime
      • DirectX Runtime
    • Graphics cards
      • Display Adaptors
      • NVIDIA RTX/Quadro Setup
        • Find and install NVIDIA Drivers
        • EDID Emulation
        • 3D Settings for video playback
        • NVIDIA Mosaic
        • Output Synchronization
      • Others/onBoard GPUs
      • Expanders
    • Network
      • setup a network of fixed IPs
      • firewall configuration
      • camera network
      • remote access via LAN and internet
      • Network settings in VIOSO 6
    • Camera
      • Webcams
      • VIOSO Camera kits
        • Configuring Daheng Cameras
        • Configuring HIK Vision Cameras
        • Configuring IDS Imaging Cameras
      • SLR Cameras via USB connection
      • Other IP-cameras (IP, cctv etc)
    • Projectors
      • Blacklevel explained
    • Deploy VIOSO 6
      • Licensing
        • License information
        • Demo License
        • License Activation
        • License Transfer
        • Maintenance
      • First Init & Autostart
      • Updating VIOSO 6
  • Getting Started
    • Testpattern
    • Project Mode vs. Free Mode
    • Free Mode
      • Multiclient Configuration (Abstract Displays)
      • 3D Model Handling
    • Project Mode
      • Project Creation
      • Designer
  • Calibration
    • Scanning
      • Device Selection
      • Camera adjustment
        • Webcams / DirectShow devices
        • Using Daheng Cameras within VIOSO 6
        • Using HIK Vision Cameras within VIOSO 6
        • Camera Masking (Region of interest)
      • Projector masking
      • Scanning projectors
      • Scan Result
    • Content Mapping
      • 3D Mapping
        • 3D Mapping parameters
        • 3D Mapping in Freemode
      • 2D Warp
    • Blending & Global Adjustments
    • Adjust Projectors
  • USING CALIBRATIONS
    • Integrated Videoplayer
    • Export to Exaplay
    • Export to any application
    • Desktop Embedding
    • Real-time Engines
      • Unity3D
      • Unreal Engine
        • UE Examples & Sample files
      • MiddleVR
      • Techviz
    • VIOSO WarpBlend API
      • VIOSOWarpBlend.ini Reference
  • STEP BY STEP GUIDES
    • Calibration for common media servers
      • AV Stumpfl Pixera
        • Pixera v.2
          • Project Mode Walkthrough
          • Free Mode Walkthrough
        • Pixera v.1
      • Dataton Watchout
        • Watchout v.7
        • Watchout v.6
      • Ioversal Vertex
      • 7th Sense Delta Server
      • Christie Pandoras Box
      • Derivative TouchDesigner
      • BrightSign
  • Typical Calibration Workflows
    • Immersive Rooms (free mode)
    • Cylindrical Panorama with fisheye camera (project mode)
    • 3D calibration in VIOSO 6 free mode
  • References
    • Command Line Reference
    • Remote Control Reference
    • Export Automation Reference
    • Scripting for VIOSO applications
  • Tools
    • Configure Mosaic
  • Knowledgebase
    • FAQ
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  • Automatic Update
  • Update available
  • No Update available
  • Manual Update
  • Response "Your license failed to activate"
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  1. System Preparation
  2. Deploy VIOSO 6

Updating VIOSO 6

PreviousFirst Init & AutostartNextTestpattern

Last updated 6 months ago

VIOSO provides updates on a occasional scheme. Check the changelog for detailled information about release dates, changes and downloads: Changelog and Version History

Some notes on the installation:

  1. Create a backup of your current calibration project

  2. An existing installation of VIOSO 6 is replaced

  3. An internet connection is required to activate the license after each upgrade and downgrade. Alternatively, an offline activation can be done.

Automatic Update

The most easiest way to retrieve an update for VIOSO 6 is using the integrated License Manager: It will search for the most recent available update that is compatible with your maintenance status.

Access the License Manager via Menu > Help > Info about this program and then button License:

There are two possible states:

Update available

A newer version is available that is within the maintenance period of your license:

Click on Update to the latest version to view the release notes and initiate the download:

The VIOSO 6 installation program is downloaded to the Download folder of the current user.

Make sure that you are able to run a program as admin. Proceed by clicking Install and confirm the installation application to start with elevated rights:

The VIOSO 6 installer will pop up and guide you through the installation process. When asked to close VIOSO 6 and the license manager, please confirm - otherwise the installer cannot proceed. Installing an update will automatically remove the previous version of VIOSO 6.

Make sure to be online. At the first run of the updated program version, the license needs to be updated, which happens automatically as long as the PC is online.

Otherwise you will run into this error: Response "Your license failed to activate"

No Update available

The latest available version of VIOSO 6 that is compatible with the maintenace period of your license is installed:

Manual Update

Updating without using the License Wizard, e.g. on systems without internet access, is possible as well. Please follow these steps:

Step 1: Determine the current maintenance status of your license

Step 2: Finde the eligible version of VIOSO 6

With the maintenance period in mind, go to the overview of software releases: Changelog and Version History.

Search there for a version whose release date is within the maintenance period. The release date must be before the expiry date of the maintenance period.

Download the installer and execute it.

Step 3: Activate the license

At the first run of the updated software, the license must be activated to match the new software version. If the PC is online, this happens automatically, as long as the update is covered by the maintenance of your licence.

Response "Your license failed to activate"

At first run, the license viewer will pop up with an error message: The activation key does not correspond to version X.X. This indicates that the installed license is not update yet, and thus does not match to the recently installed software version.

You therefore need to perform another activation.

  • If possible, establish a (temporary) internet connection and restart the software. The activation will happen automatically and VIOSO 6 will start normally. The internet connection can be disconnected afterwards, and the license remains.

Retrieve the information about the maintenance period as described here:

On offline systems, you will need to perform a manual activation as described here:

Perform an offline activation as outlined here:

#determine-the-current-maintenance-status-manually
Offline Activation
Offline Activation